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Privacy Statement

Privacy Commitment

The Alberta Gaming and Liquor Commission respects and is committed to protecting the privacy of visitors to our website. Visitors are welcome to send email or fill out forms with requests for information, comments on special initiatives, programs and services, suggestions for site improvement, and technical inquiries. Personal information, such as an email address, name, telephone number or postal address is collected only where it is needed in order to provide service. This information is obtained if you supply it voluntarily through the email addresses and forms posted on this site.

Collection and Handling of Information

Any personal information you do provide to the AGLC is managed according to the Alberta Freedom of Information and Protection of Privacy (FOIP) Actt and other applicable legislation. Only information necessary for the provision of materials and services, and operation of the website is collected. The information is used only for the purpose for which it was collected or for a consistent purpose. Further, information is kept only for the length of time necessary to fulfill the purpose for which it was collected or as required by section 35 of the Alberta FOIP Act. Information is shared with another government department only if it relates to that department and in keeping with governing legislation.

Information Collected on AGLC Forms

The personal information you submit on each form is collected under the authority of section 33(c) of Alberta's Freedom of Information and Protection of Privacy (FOIP) Act. The information is strictly for the use of the AGLC for the purpose of administering an AGLC operating program or activity. The personal information you provide is managed according to the AGLC’s retention and disposition policies and Part 2 of the Act, under which you have a right of access to your personal information. If you have any questions about the collection or use of this information, please contact us.

Links to Related Sites

Links to related sites may be found throughout this website. We are not responsible for the content or the privacy practices of these websites. You are encouraged to examine each site’s privacy policy and disclaimers and make your own decisions regarding the accuracy, reliability and correctness of material and information found.

Electronic mail sent to us

Email addresses are treated in the same way we handle letters received through the postal system. Personal information is collected solely for the provision of services.

Information Collected on Site Usage

When you visit this website, our web servers automatically collect a limited amount of information. This information helps in the assessment of this website's performance through tools such as Google Analytics and is used only for that purpose. It is not used to create individual profiles nor is it used for commercial marketing purposes. It is collected in compliance with section 33 (c) of the FOIP Act.

This information includes:

  • the page from which you arrived,
  • the date and time of your page request,
  • the Internet domain name or IP address your computer is using to receive information,
  • the type and version of your browser, and
  • the name and size of the file you request.

Your Internet domain name or IP address, may identify you depending in large part, on the naming standards followed by your Internet service provider. You may wish to ask them about their policies and practices in this regard.


Cookies are small text files that websites place in your computer to assist you when you return to that site, or to determine how visitors are using the site. This website may use cookies for web traffic analysis. If you wish, you may change the settings on your web browser to deny cookies, or to warn you when cookies are used.


For site security purposes and to ensure that web services remain available to all users, our computer system uses software to monitor unauthorized attempts to upload or change information, or damage the service we provide. No attempt is made to identify users or their usage patterns except during law enforcement investigations.

Contact Information

For any information about any of the policies described above or about the website in general, please contact us by using our Feedback form.

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