Voluntary Self-Exclusion (VSE) Program

VSE evaluation results in recommendations

In early 2007, the AGLC completed a comprehensive evaluation of its Casino and Racing Entertainment Centre (REC) Voluntary Self-Exclusion (VSE) Program. The purpose of the evaluation was to examine the current systems, processes and procedures used to support the delivery of the Alberta Casino/REC VSE Program and to determine opportunities for improvement. Key findings were broken down into “best practices” and “programming gaps”, out of which 22 recommendations were developed in a number of program areas.

To read the Voluntary Self-Exclusion (VSE) Program Evaluation – Executive Summary, click here. To obtain a copy of the complete VSE Program Evaluation, contact Kent Verlik, Executive Director, Social Responsibility, by email (kent.verlik@aglc.ca).

About the VSE Program

The AGLC, working in conjunction with the Alberta Health Services and the gaming industry, has developed a number of programs to educate gamblers about responsible gambling, and to assist problem gamblers.

The Casino and Racing Entertainment Centre (REC) VSE Program is designed for people who feel it is in their best interest to take a break from gambling. By submitting an application to the AGLC, participants can voluntarily agree to be excluded from entering all Alberta casinos and RECs for a specified time period.

Participants choose the length of the exclusion period (minimum six months to maximum three years) and can be charged with an offence pursuant to the Gaming and Liquor Act of Alberta if they violate the agreement. The program is administered by the AGLC and enforced by casino security staff.

You can find out more about the VSE Program, and even apply to participate in it, by talking to a representative at one of the AGLC’s Responsible Gambling Information Centres (RGICs), located in 14 Alberta casinos.

For more information on this program, contact the Social Responsibility Division in the St. Albert AGLC office at 780-447-7420 or 1-800-272-8876 during business hours, 8:15 a.m. to 4:00 p.m. Monday to Friday excluding holidays.